MEET THE RANDY REICHARDT INSURANCE TEAM
Owner - Principal
Randy is the owner/Principal of Randy Reichardt Insurance Agency, founded in 1994 as an Independent Insurance Agency serving Batesville, Arkansas, and the surrounding areas. Previous to opening the agency, Randy obtained his licenses in Property, Casualty, Life, Health, Surety and Marine Insurances in 1993 and worked for one year with the Independence County Farm Bureau. He also received his “Fellow” designation from the Life Underwriter Training Council in 1996. From the beginning, Randy knew that he wanted to provide his clients with both the best products and best service available in the business. His focus and philosophy of treating others fairly and with respect and striving to be a trusted insurance advisor to his customers has kept the Randy Reichardt Insurance Agency continually growing for 23 years and counting. Outside of work, Randy is involved in his community as a past Chairman (2011) and Board member of the Chamber of Commerce. He is a past Reserve Sergeant Deputy of the Independence County Sheriff’s Department, where he was licensed/received training in: Basic Patrol Rifle2012, Taser Conducted Electrical Weapons, and Active Shooter training 2013. His involvement in law enforcement and concern for the community was part of the motivation for helping to form, and becoming a charter member of the Law Enforcement Community Relations Team (LECRT). This organization was formed to improve awareness of the various operations of the law enforcement agencies in Independence County, promote the safety of residents with educational programs/events, and to assist in providing resources needed to protect and serve our city/county. Randy currently participates in and teaches “ALICE” training to local businesses, manufacturing, schools, and others concerned with having an Active Shooter response plan. In 2015, Randy was commissioned with the Batesville Police Department as a Reserve Officer. When Randy isn’t wearing his insurance hat, uniform/BDU’s, or otherwise volunteering in his community, he can be found thoroughly enjoying family life with his wife, Michelle; daughter, Bailey and fur-kids Abby and Kodah. At home Randy is hailed as grilling guru, spaghetti chef extraordinaire, fixer of broken things, and all around superman.
Mary Chambers joined the Reichardt Insurance Family in November of 2015 as a personal lines insurance agent and customer service representative. Mary received her insurance license in 1983 while working with Farmers Insurance. She began working with Sensabaugh insurance in 1992 and continued there until its change of ownership in 2015. Having over 34 years of experience in Home/Auto/Personal lines insurance, Mary has the knowledge and expertise to guide her customers in choosing the right insurance coverages for their needs. Mary is a graduate of Cave City Schools, and resides in the Batesville area with her husband, Mike, of 42 years. When not working, she enjoys reading, cooking, hunting and spending time with their two children and two grandchildren. She and Mike are members of Cedar Grove Missionary Baptist Church.
Joyce Casteel began working for Randy Reichardt Insurance Agency as a Regional Marketing Director over Benefits Insurance Group of Arkansas (our division handling workplace insurances) in October of 2014. In this capacity she recruits agents, contracts, and trains agents in all aspects of sales and marketing of workplace and supplemental benefits. She also seeks out small business accounts to advise and enroll in workplace and supplemental benefits (Vision, Dental, Cancer, Accident, Disability, Life, Identity Theft, Etc.) She also attends trainings and continuing Insurance education classes, annually, in order to keep abreast of current trends and changes in our industry. Before joining the Reichardt Insurance team - Joyce spent nearly ten years with State Farm Insurance as an agent selling property, casualty, life, health and bank loans. Previous to her training in insurance, Joyce was the business owner of Holiday Island Vacation Rentals, in Holiday Island, AR. With more than 20 years of experience in business and marketing, and over ten years of experience as a licensed insurance agent, we feel Joyce has the insight to guide agents and clients alike. All of these unique qualities make Joyce a great employee and advisor to our customer base. Joyce grew up in Tuckerman, AR but lived for many years in Northwest Arkansas and has made Batesville her home for the past 11 years. She is the mother of Amy and Jack and mom in law of Eli. She is the Mimi of Darcy and Aiden. When she isn’t working, Joyce enjoys vacations on the beach, reading, traveling, spending time at the lake and watching her son Jack play football for the Pioneers.
Lauren has been with Randy Reichardt Insurance since January 2017. She was licensed in Life and Health insurances at that time. Lauren is currently gaining knowledge as a Customer Service Representative and working toward obtaining her Property and Casualty licenses. Lauren is a graduate of Southside High School and is an Army Veteran who served our country during Operation Iraqi Freedom- both overseas and at home. In the future, Lauren will be utilizing her outgoing personality, her many friendships and ties to the community when helping to guide customers with their choices during worksite benefits open enrollments and also in the management of our outbound call center. When Lauren isn’t working, or volunteering in the community, she can be found enjoying the outdoors with her two handsome sons and the love of her life, Dayton.
Michelle is Randy’s partner in love and work. She has been a licensed Property/Casualty and Life and Health agent since joining the agency in 2007. Before joining Randy, and the Reichardt Agency, Michelle was a business owner of multiple small businesses including more than seven years owning a small Regional Paging Communications company, and Rental Property Owner/manager. Michelle has worked in multiple areas within the agency including Customer Service Representative, Sales and Administrative assistant and more recently, Michelle has focused her work efforts on marketing and customer satisfaction strategy for the agency. Outside of work, Michelle volunteers with the Law Enforcement Community Relations Team, and is a supporter of the Humane Society of Independence Co., and attends the Bethesda Church of Christ. When Michelle isn’t working or volunteering, she is a hobby beekeeper, enjoys photography, lives to travel, loves being Mom to Bailey (24, Nurses rock!) and Ashley (28, lives on in our hearts and forever missed). She is also “Mom” to two very spoiled fur-kids: Kodah and Abby.
Laura is a personal lines agent who has been with Reichardt Insurance agency since October of 2006- when she was hired as a Customer Service Representative. Presently, she serves as Office Manager, Personal Lines Insurance Agent, and helps with life, health, and supplemental accounts. Laura also manages the Agencies small commercial accounts. Laura received her Property and Casualty license in April of 2007 and was licensed in Life and Health in October of 2014. She continues to learn and grow in her insurance knowledge and participates in classes/continuing education annually. Laura is a lifelong resident of Cushman, AR. She is Mom of Andrea Wright, Rachel Low and Dustin Wright. She is the proud MiMi of 2 (adorable) grandchildren-Sophie McPherson and Ella. When Laura isn’t working, she enjoys time with her family, music, road trips, and just relaxing.
Deanna Green is an Independence County, Arkansas native who has a passion for serving others both personally and professionally. She has more than 25 years of professional sales, marketing and customer service expertise. She holds a Bachelor of Arts in Speech Communication through the University of Arkansas at Little Rock. Deanna has served in a variety of roles throughout her career which include sales, customer service and seminars for ProDentec, Inc.; customer service and community initiatives liaison for Eastman Chemical Company; national chain retail ownership and management; business management, patient satisfaction, physician liaison and training for White River Health System and Arkansas Children’s Hospital; non-profit leadership and support through United Way and Lyon College; and most recently membership sales and public relations for Survival Flight, Inc. Deanna joined the Reichardt Insurance family in May, 2017 when she was licensed in Personal Lines Insurances. Deanna manages the Voluntary/Supplemental worksite benefits division and will be making the most of her public relations and customer service background helping our customers utilize their benefits and advising customers of their choices during open enrollments. Outside of work Deanna volunteers as co- svc chair for Batesville Rotary Club, is President of Batesville Help and Hope Board of Directors, is volunteer & Pillar for United Way of North Central Arkansas, as well as facilitator and Community educator for Alzheimer Association’s Arkansas Chapter. She is an active member of Charlotte Church of Christ. Deanna is married to Greg Green, together they have 3 children, four grandchildren, and one very special fur-baby. Other than her volunteer work, leisure time for Deanna consists of reading, shopping, weekend get-a-ways, and spending time with family and friends.